Price Disclaimer
Information in this Web site may contain typographical errors (including pricing errors), and may be changed, updated or modified at any time and from time to time without notice. We reserve the right to modify and correct errors at any time. Even though every effort has been made to display accurate descriptions and prices, Regine Basha will not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. Regine Basha will not be liable or responsible for any such inaccuracies, errors, changes, or updates.
Engraving
We offer hand engraving for $50 per item. Letters and/or numbers can be used in block or script (block recommended for boys, script for girls). The maximum number of lines is 2. Maximum characters is 8 for the first line and 5 for the second. When engraving a date, the date must appear numerically (e.g. 03/15/99 or 15/3/99 for March 15, 1999. Full names or initials are acceptable. Please allow for an additional 4 working days for engraving. No returns allowed on engraved items.
Return Policy
Returns may be made within 10 days from the date of purchase for a online credit only. No cash refunds or credit to credit cards. Returned items need to be in original condition. No returns allowed on engraved and special order items. Contact Lenore at 1 (212) 644-1970 for specific directions.
If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are only responsible for pieces purchased directly from The Regine Basha with an original receipt or from reginebasha.com
Special Orders
Custom shoes (including different enamel, gemstones, etc.) are available as a special order. With special orders, send in your request via email or fax. Your order will need to be quoted and confirmed first. Expect 4-6 weeks for delivery (handmade in Italy). Payment in full is required before the order will be processed. No returns allowed on special order items.
Governing Law
Transactions between you and Regine Basha shall be governed by and construed in accordance with the laws of the State of New York, without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This agreement, and the policies, terms and conditions stated on the applicable Regine Basha invoice or packing slip constitute the entire agreement between the parties relating to the subject matter herein and cannot be modified except in a writing signed by both parties.